FAQ
Ordering & payment
How can I place an order?
You can place an order directly through our website by selecting your desired goodies, adding them to your cart, and proceeding to checkout.
Can I change or cancel my order after it's been placed?
Orders can be modified or canceled within 1 hour of placing them. Please email our customer service team at shopthecuspbellingham@gmail.com for assistance.
Shipping & delivery
What shipping options are available?
We offer standard shipping options with all orders shipped with in 72 hours, tracking numbers are emailed, please leave your email for updates.
Do you offer international shipping?
Not at this time.
What should I do if my order arrives damaged?
If your order arrives damaged, please retain all shipping boxes for USPS shipping claim, our team will need ALL packing photogtraphed and returned with damaged items for repacement.
Contact & Support
How can I contact customer service?
You can get in touch with our customer service team via the "Contacts" page on our website
or
What are your customer service hours?
We’re here to answer your questions daily from 11:00 AM to 8:00 PM